However, in my experience (after thousands of customer and stakeholder interviews for varied health tech products in Asia) the resistance to change ultimately boils down to how established approaches are tried and (rigorously) tested. Sure, I agree more can be done for preparedness and capacity building. Credit is also due for how quickly and widely we were able to adopt years of digitisation established in other industries during the pandemic, once it tipped the balance of risks, benefits and alternatives. #medicine #healthcare #health #healthtech #healthcareinnovation #healthcaretechnology #innovationĮxcellent discussion Benjamin Schwartz, MD, MBA although imo its important to consider the high stakes involved for healthcare. Rather, it's a call to surface and support them such that those who have the resources and will to support them might be willing to do so.
Where are the innovators, iconoclasts, and collaborators? Where are the ones not just talking but acting? Who is willing to work with them, not against them? This is not a rhetorical question - I know they are out there (I've met, followed, and learned from many). One resistant link in the chain can bring the whole effort down. Every effort until now inevitably runs up against someone or something that talks change but fails to follow through.
Benjamin schwartz md how to#
I refuse to accept that, with all that is available to us, we can't figure out how to make lasting progress. A belief that healthcare can only be a zero-sum game where, for me to win, you must lose. We have big thinkers, risk takers, doers, and incredibly intelligent, hardworking people that, at some point, have at least considered solving the challenges of healthcare. We have more money, resources, technology, and ability to innovate than at any point in history. But healthcare delivery has been made artificially complex by the systems and processes we have put in place to protect our silos. There's plenty we don't understand about human disease with. Yet we continue to resist that change, fight amongst each other, and favor inaction until it's too late. Investors talk about solving real problems and "disruption," but they operate in 3–5-year timelines and focus on exit, not impact.Īnd doctors? We talk too - about taking back medicine, being innovative, and being the true leaders of healthcare change. The government talks about innovation and fighting consolidation but keeps throwing programs at the wall to see what sticks and driving down physician reimbursement.īig Retail talks about offering convenience and customer experience but treats healthcare like it is another vertical to be conquered by the same business tactics that work selling diapers and groceries.īig Tech talks about their contributions as impactful and meaningful but.well, I'm not sure even they know what they're trying to accomplish in healthcare at this point. Insurers talk about serving members but make getting care difficult and too expensive while extracting as much value as they provide. But actions don't often back up the talk. The problems are well defined and well discussed at this point. Spend enough time in and around medicine and attempts to innovate healthcare and you tend to come to one conclusion: we don't really want change.
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